Career Opportunities with Achieve of NY

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Employment Services Professional

Department: 36 Employment Center: Lester
Location: Broome County, NY

POSITION: Employment Services Professional

DUTIES AND RESPONSIBILITIES: The Employment Services Professional (ESP) is responsible for providing employment services for individuals with varying disabilities in community-based employment. Employment services are delivered in accordance with person-centered planning approaches and adherence with Medicaid, HCBS Waiver, ACCESS-VR, and other funding regulations/requirements. This position’s specific duties and responsibilities include, but are not limited to, the subsequent items, and are characterized in the following five standards of performance, defined as below:


  •  Provide employment services and supports designed to assist an individual to find and maintain a job in the community; soft skills training, assistance with application processes/interviewing, travel training, on-site job support and coaching, etc.
  •  Develop, implement and monitor individual employment action plans and collaborate with supervisor related to the same
  •  Deliver employment supports utilizing strength-based, person-centered approaches
  •  Provide ongoing employment services and supports to the individual and employer to include on-site job support and coaching, re-training, advocacy, career advancement and linkage to other relevant services
  •  Communicate with individuals served and vocational counselors in provision of services and coordinate planning meetings as appropriate
  •  Network with community businesses to identify new partnerships and cultivate existing partnerships to promote inclusive employment environments
  •  Act as a positive role model to individuals receiving services and maintain a professional presentation in all aspects of the position
  •  Any additional duties as assigned


  •  Encourage and maintain a positive, collaborative working relationship with all departments in the agency, staff, program participants, parents, and community partners/employers
  •  Communicate all health, safety, program concerns, sensitive situations and incidents to supervisor
  •  Attend and participate in all required and/or requested departmental or agency meetings


  •  Complete required documentation in conformance with State and Agency rules, regulations, policies and procedures and billing practices
  •  Perform documentation reviews to ensure records are maintained in conformance with State and Agency rules, regulations, policies, procedures and billing practices


  •  Identify and report any untoward incidents
  •  Identify, report and/or correct all safety hazards that include physical site and/or work practices or concerns, assist with investigating all work-related accidents as requested
  •  Participate in any investigations as required
  •  Comply with all State and Federal regulations along with agency policies and practices


  •  Obtain and maintain required agency and other required training for this position
  •  Attend all required training, staff development programs, committees and meetings as required by the agency and/or State and Federal regulations


  •  Possess strong interpersonal skills including effectively communicating ideas/directions, maintaining professionalism, and being receptive to guidance/direction from supervisor
  •  Experience interfacing with business community and comfortable in networking situations
  •  Excellent written and oral communication skills
  •  Effective time management and strong organizational skills
  •  Be computer literate with knowledge in agency operating systems and applicable software required for department needs
  •  Demonstrate sound judgment in normal work and emergency situations
  •  Able to work scheduled hours that may include overtime, weekend and/or holiday timeframes and maintain an acceptable work attendance as defined in the agency’s employee policy manual
  •  Must physically be able to perform required certifications and lift twenty-five (25) pounds
  •  Possess a valid driver’s license acceptable to the agency’s insurance carrier


Bachelor’s Degree in Vocational Rehabilitation or related Human Service field


Associates Degree in Business; Liberal Arts or Human Services and two years applicable field experience


A combination of education and experience that, in the opinion of the reviewing agency, exceeds the above standards of the program.

ACHIEVE is pleased to provide a competitive benefit package. All benefits are available to full-time employees hired to work 30 or more hours per week. 

  • Medical:  Generous Employer Contribution
  • Dental:  choice of 2 plans – Generous Employer Contribution
  • Vision:  choice of 2 plans 
  • Group Term Life Insurance – 100% Company Paid 
  • Long Term Disability – 100% Company Paid
  • Employee Assistance Program (EAP) – 100% Company Paid
  • 401-K Retirement Plan
  • Cellular Telephone Discounts
  • Generous Paid Time Off (PTO)
  • Paid Holidays – 11
  • Paid Bereavement Leave
  • Paid Jury Duty
  • Several VOLUNTARY Plans available, such as Medical Bridge Plan, Critical Illness Protection, Accident Indemnity, Short Term Disability, Optional Term Life Insurance

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