Career Opportunities with Achieve of NY

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Medical Liaison

Department: 69 IRA Supervised: Various
Location: Binghamton, NY

POSITION:   Medical Liaison                     

DUTIES AND RESPONSIBILITIES:    The Medical Liaison enhances the quality of life for people with developmental disabilities by attending medical appointments, and sharing information with medical professionals and needed staff, individuals served, their families and stakeholders.  This position’s specific duties and responsibilities include, but are not limited to the subsequent items, and are characterized in the following five standards of performance, defined as below:


  • Provide supervision to individuals served when providing direct service to ensure their health and safety per agency policies and procedures
  • Transport individuals served to medical appointments and provided medical and other pertinent history to medical practitioners
  • Provide information obtained from medical practitioners to supervisor, staff, individuals served, families and stakeholders as needed or requested
  • Provide assistance with medical duties as assigned
  • Administer medications and other related services as prescribed and under the clinical supervision of a Registered Nurse
  • Ensure all incidents, accidents, observed or suspected situations which adversely impact on the health and safety of the individuals served are addressed in accordance with OPWDD regulatory requirements and agency policies and procedures
  • Perform required duties in a productive and safe manner
  • Act as role model to individuals receiving services
  • Provide assistance to Program Managers and residential staff in developing and improving independent living skills, as available and needed
  • Provide assistance to individuals to assist with independence in personal care skills. as available and needed
  • Provide supervision to individuals at residence for staff ratios and safety in line of vision for individuals (IPOPs) as available and needed
  • Transportation as needed in community to appointments, habilitation, recreation as available and needed
  • Adherence to Part 633 and Part 624 regulations related to Consumer Rights, Abuse and Reporting
  • Any additional duties as assigned


  • Encourage and maintain a positive working relationship with all departments in the agency, family, staff, individuals receiving services and community
  • Communicate all health, safety, program concerns, sensitive situations and incidents to supervisor including those involving individuals receiving services
  • Attend and participate in all required and/or requested departmental or agency meetings


  • Complete required documentation in conformance with rules, regulations, policies and procedures and billing practices
  • Perform documentation reviews to ensure records are maintained in conformance with rules, regulations, policies, procedures and billing practices


  • Identify and report any untoward incidents
  • Identify, report and/or correct all safety hazards that include physical plant and/or work practices concerns and assist with investigating all work-related accidents as requested
  • Participate in any investigations as required
  • Comply with all State and Federal regulations along with agency policies and practices


  • Obtain and maintain required training certifications that include: First Aid, CPR, SCIP, Medication Certification, etc.
  • Attend all required training, staff development programs and committees and/or staff meetings as required by the agency and/or State and Federal regulations


Possess good interpersonal, written, oral, and communication abilities and effective time management/organizational skills

Able to work scheduled hours that may include overtime, weekend and/or holiday timeframes and maintain an acceptable work attendance as defined in the agency’s Employee Policy Manual

Be computer literate with knowledge in agency operating systems and applicable software required for department needs.

Demonstrate sound judgment in normal work and emergency situations

Must physically be able to perform required certifications and lift fifty (50) pounds

Possess a valid driver’s license record that meets the agency’s insurance carrier guidelines


High School Diploma with knowledge of the medical field and experience working with the OPWDD population preferred


A combination of education and experience that in the opinion of the reviewing agency, exceeds the above standards of the program

ACHIEVE is pleased to provide a competitive benefit package. All benefits are available to full-time employees hired to work 30 or more hours per week. 

  • Medical:  Generous Employer Contribution
  • Dental:  choice of 2 plans – Generous Employer Contribution
  • Vision:  choice of 2 plans 
  • Group Term Life Insurance – 100% Company Paid 
  • Long Term Disability – 100% Company Paid
  • Employee Assistance Program (EAP) – 100% Company Paid
  • 401-K Retirement Plan
  • Cellular Telephone Discounts
  • Paid Sick Time
  • Paid Vacation Time
  • Paid Holidays – 11
  • Paid Bereavement Leave
  • Paid Jury Duty
  • Several VOLUNTARY Plans available, such as Medical Bridge Plan, Critical Illness Protection, Accident Indemnity, Short Term Disability, Optional Term Life Insurance

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